Display Boards

Find out how quickly you can get your print by filling in your selected options in the product builder, and check out the delivery options at the bottom. You can also explore the available delivery options from your basket once you’ve added a product. You’ll notice that if you put multiple items into your basket, they may be sorted into “delivery groups” based on delivery days, in order to help us ship your items as quickly and efficiently as possible. Find out more about delivery groups here.Once your order has been dispatched you’ll get an email from us which includes a tracking code. You can also easily track the status of your delivery at any time by logging into your Account and checking the Orders page. Find out more about our delivery services here, including details of delivery options based on your region. 

Do you provide downloadable templates? On most of our product pages, you can find free downloadable templates to help you set up your artwork for print. They’re available in AI, IDML and PDF formats to suit the design software you’re working in. Our downloadable templates include key information on creating artwork as well as instructions on how to save out your print-ready PDF.

 What is bleed? Bleed is an area of print outside the document that must be added to your artwork before it’s sent off for print. By adding the all-important bleed (a minimum of 3mm on all edges), there’ll be no risk of white space left on your document and it'll be trimmed correctly without cutting into any design. Some products require a different amount of bleed, so be sure to check our downloadable templates to find out the correct amount. 

What is safe area? The safe area is the space inside where your print will be trimmed. Keeping any important parts of your design away from this area will make sure that they aren’t accidentally trimmed off due to the natural movement while your print gets finished. Our downloadable templates will indicate the recommended amount of safe area for your print. 

What’s the difference between RGB and CMYK?​​RGB is the colour gamut used to display images on a computer screen, and stands for Red, Green and Blue. CMYK is the colour gamut used for conventional printing, and stands for Cyan, Magenta, Yellow and Black. Unless you’re printing Giclée Fine Art Prints or Photographic Prints, please set up your artwork in CMYK. 

Why do I need to embed fonts? If you don’t embed fonts and your document is opened on another computer system that doesn’t have access to the original fonts, different fonts will be substituted instead. This could really affect the look of your finished print. Embedding fonts into your original design will stop them from changing. Find out how to embed your fonts here.

How to export a PDF Exporting your design into a print-ready PDF is easy. We’ve created some handy video guides which will take you through the process which you can find here.Find lots more artwork tips here, including if you’re printing any special finishes such as foiling. For products with multiple pages, such as Brochures or Booklets, explore our book printing guide here. 

We offer several tools to assist you in designing your custom Mug, including an artwork editor and downloadable templates. Begin by choosing your Mug type, then upload your design or refine it further with our editing tool. You can add text, adjust the layout, and preview your masterpiece before finalizing your order.

Incorporating photos into your Mug design is easy just upload high-resolution images to ensure the best printing quality. Elevate your photo Mug further by adding text or graphics that complement your design. Once you're satisfied with the final look, simply send it to print! Your creation is sure to take center stage at every coffee break.

When it comes to our personalised Mugs, the entire main body is available for your creative designs. Whether you're planning a simple logo or a full wrap-around image, you have the freedom to use as much or as little space as you'd like. If you'd like your logo or photo to be positioned on both sides of the Mug, make sure to place one logo or photo at each end of the downloadable template area. If you place one logo in the centre, it will be printed on the opposite side to the handle. A small white area will be visible around the top and bottom of the Mug, and either side of the handle. 

 If you're unsure about how your design will look on the mug, we’ve got you covered. You can easily order just one Mug sample first, to check the design This way, you can see exactly how your masterpiece will appear before committing to a larger order. We're here to help you bring your vision to life, one Mug at a time!

The print area for our Ceramic Mugs is 200mm x 80mm. This gives you plenty of space to showcase your design or branding.

We take extra care to ensure your ceramic mugs arrive in perfect condition, no matter your order size.

• 1 mug: Individually wrapped and sent in a single smash-proof box.
• 2 mugs: Carefully placed together in a double smash-proof box.
• 3 or more mugs: Each mug is individually wrapped, then packed securely into an outer box for safe delivery.

Whether it’s a single mug or a bulk order, we’ve got your packaging covered to keep everything safe in transit!